Frequently Asked Questions

No training required. SnapStat is designed to be intuitive enough that you can track your first game successfully within minutes. The app guides you through each step and learns your team automatically.

Under 5 minutes. Unlike other apps that require hours of roster configuration, SnapStat learns your players automatically as you track plays. Just enter basic team info and start tracking.

No! SnapStat discovers players automatically from gameplay. It sees who throws (QB), who catches (WR), who runs (RB), etc. You can optionally add jersey numbers for faster selection, but it's not required.

SnapStat is available for iOS (iPhone and iPad). Android support is planned for future release. The app works best on devices with iOS 15 or later.

Currently, SnapStat is designed for single-user tracking per game to maintain data accuracy. Multi-user collaborative tracking is on our roadmap for future releases.

Yes! You can track your first game completely free with no credit card required. This lets you experience the full app before committing to a subscription.

SnapStat will be available on the iOS App Store. Join our waitlist at snapstat.ai to be notified when we launch and receive exclusive early access.

Yes! SnapStat is built offline-first using PowerSync technology. You can track entire games without any WiFi or cellular connection. Data syncs automatically when you reconnect.

Nothing changes. SnapStat stores everything locally on your device, so unreliable stadium WiFi (which affects 73% of high school venues) doesn't affect your tracking at all.

No. SnapStat continuously saves data locally. When you charge your phone and reopen the app, all your data is exactly where you left it. We also sync to the cloud when connected.

Sign in to SnapStat on any iOS device with your account. All synced data automatically appears. Games tracked offline will sync once that device reconnects.

Yes, SnapStat saves every play immediately as you enter it. There's no 'save' button to forget. Your data is protected even if the app closes unexpectedly.

Yes. Sign in with the same account on multiple devices and your data syncs automatically. Track on your phone at the game, review on your iPad at home.

Your data is stored for the lifetime of your subscription plus 90 days. We recommend exporting season summaries for long-term archival.

Yes. SnapStat offers CSV export for all your data. You can also generate PDF reports for permanent records that don't require the app to view.

Simply tap the play type (run, pass, etc.), select the player involved, and the result (gain, touchdown, etc.). SnapStat's one-tap interface makes it faster than any other app.

Swipe left on any play to delete it, or tap 'History' to view and edit all plays. You can modify any detail of any play at any time, even after the game.

SnapStat handles penalties intelligently. Select the penalty type from the quick menu - the app automatically knows the yardage and whether it's a replay down. No memorizing penalty rules.

No! SnapStat uses smart clock inference to estimate timing based on play patterns. Other apps require you to enter the clock 120+ times per game - SnapStat eliminates this tedious task.

Tap the defensive play type (tackle, sack, interception, etc.) and select the player. SnapStat automatically credits the correct stats like tackles for loss, pass breakups, and forced fumbles.

SnapStat has dedicated screens for kickoffs, punts, field goals, and PATs. Track return yards, punt distance, and kicker accuracy with the same simple interface.

Tap the '+' button to add a play at any point in the game history. You can insert plays exactly where they belong, even if you're catching up.

Toggle between tracking your team's offense and defense. Most users focus on their own team, but you can optionally track opponent stats as well.

SnapStat tracks all standard football statistics: rushing (carries, yards, TDs), passing (attempts, completions, yards, TDs, INTs), receiving, defense (tackles, sacks, INTs), and special teams.

Yes! Create separate teams for JV and Varsity within the same account. Each team maintains its own roster, games, and statistics.

SnapStat learns your team's play tendencies over time. By game 5, it predicts your team's next play with 90% accuracy, pre-filling likely players and play types for faster entry.

SnapStat observes patterns in your gameplay: which players typically get the ball in certain situations, preferred formations, red zone tendencies. It uses this to anticipate and speed up tracking.

The app learns your team's patterns and improves predictions with each game. By game 5, it accurately predicts the likely ball carrier or receiver most of the time for teams with consistent play-calling.

Yes. The app learns positions from actions: the player who throws passes becomes the QB, players who receive become WRs, etc. You never need to configure positions manually.

Yes. While we recommend using AI assistance, you can disable predictions and enter every play manually if you prefer traditional tracking.

Currently, SnapStat focuses on learning your team's patterns. Opponent analysis features are planned for future releases.

SnapStat estimates game clock based on play patterns, possession changes, and quarter breaks. It's accurate enough for statistical purposes without manual entry.

Players are added automatically as you track plays, or you can manually add them in the Roster section. Enter jersey number and name - that's all that's required.

Yes! SnapStat can import rosters from CSV files. Export from your current app or spreadsheet and import directly into SnapStat.

Edit the player in your roster to update their jersey number. Historical stats remain associated with the player regardless of number changes.

Yes! One subscription covers unlimited teams. Track Varsity, JV, Freshman, or even multiple schools if you're a multi-team statistician.

SnapStat differentiates players by name, not just number. You can have multiple players with the same jersey number (common for JV/Varsity splits).

The roster is designed for players only. Coach information can be added to team settings for reports and sharing purposes.

Archive players instead of deleting them. Archived players retain their historical stats but don't appear in active rosters.

Yes! Generate MaxPreps-compatible CSV files with one tap. No more hours of manual data entry after each game.

Yes! SnapStat exports in Hudl-compatible format. Export your stats and upload directly to your Hudl account.

SnapStat offers CSV exports, PDF game summaries, season stats reports, and player cards. All reports can be printed or shared digitally.

Yes! Create professional player stat summaries perfect for college recruiting. Include season totals, game-by-game breakdowns, and career highlights.

Generate a PDF report and print from any device. Reports are formatted for standard paper sizes and include team branding.

Yes! Select which statistics to include, date ranges, and specific players. Save custom report templates for repeated use.

Export as PDF and share via email, text, or AirDrop. Coaches don't need a SnapStat account to view PDF reports.

Yes! Season comparison reports show year-over-year trends for teams and individual players.

Use the Player Portal feature. Generate a shareable link for any player that parents can access without downloading the app or creating an account.

Yes! When you're connected to the internet, Player Portal updates in real-time. Parents can follow along from anywhere in the world.

No. Player Portal links work without any login. Parents simply click the link to view their player's stats.

Yes. Configure privacy settings to show or hide specific statistics. Some coaches prefer to hide certain defensive stats, for example.

Generate season summary reports and share via email or at meetings. Booster clubs love the professional presentation of SnapStat reports.

Yes! Generate shareable graphics optimized for Twitter/X, Instagram, and Facebook. Celebrate touchdowns and big plays instantly.

Absolutely! Export professional stat summaries perfect for local newspapers and sports websites. Many media outlets appreciate receiving organized stats.

$179 for the first year, then $129/year for renewals. This includes unlimited teams, unlimited games, and all features. No hidden fees or add-ons.

Hudl charges $900-$1,600/year for their full platform. SnapStat focuses specifically on stat tracking, allowing us to offer a superior experience at 70-80% less cost.

We offer annual subscriptions only. This keeps costs lower and ensures you have access for the entire football season without interruption.

Yes! Contact us for volume pricing for athletic departments or districts with multiple programs. We offer significant discounts for multi-team purchases.

You can cancel renewal at any time. Your subscription remains active until the end of your current billing period. We don't offer prorated refunds.

Yes! If you're not satisfied within the first 30 days, contact us for a full refund. We're confident you'll love SnapStat.

Everything! All features, unlimited teams, unlimited games, all exports, Player Portal, cloud sync, and customer support. No feature tiers or upsells.

No! SnapStat saves every play immediately. Reopen the app and your game will be exactly where you left it. Our offline-first design prevents data loss.

Check your internet connection and make sure you're signed in. Go to Settings > Sync to manually trigger a sync. Data will catch up once connected.

Tap History to view all plays. Find the incorrect play and tap to edit, or swipe left to delete. You can modify any play at any time.

Try closing other apps to free up memory. If tracking a game with many plays, this is normal as the play list grows. Performance improves on newer devices.

Use the 'Forgot Password' link to reset your password. If issues persist, contact support@snapstat.ai with your account email.

Verify you're using the MaxPreps-specific export format. MaxPreps has specific column requirements - SnapStat's MaxPreps export is designed to match exactly.

Check that you're connected to the internet when generating the link. Try generating a new link if the old one expired.

Hudl is designed for professional and college programs with video analysis. SnapStat focuses on stat tracking for high school volunteers. We're 70% cheaper and require zero training.

GameChanger was designed for baseball and added football as an afterthought. SnapStat is built specifically for football from the ground up, with football-specific features and terminology.

MaxPreps is primarily a stats publishing platform. SnapStat is a stat tracking app that exports to MaxPreps. Use SnapStat to track, then publish to MaxPreps.

Yes! Paper sheets require manual data entry after games (20+ hours/season), are prone to errors, can be lost or damaged, and don't allow real-time sharing with parents.

SnapStat eliminates post-game data entry, works offline reliably, generates professional reports, shares live with parents, and prevents common formula errors.

Absolutely! Most users track with SnapStat during games, then export to MaxPreps to publish stats online. This combination gives you the best of both worlds.

SnapStat focuses on statistics only. Continue using Hudl for video if your program has it. Our stats export can complement their film analysis.